Gemini provides help desk ticketing so your customers can communicate with you through email
Your problems start when you have customers. Gemini can intercept inbound support emails, turn them into tickets, sent an acknowledge email to the customer and notify the relevant people.
Sometimes customers demand close interaction. Gemini allows customers to collaborate with project teams by providing controlled access whilst protecting sensitive data.
Stick with what works for you. Gemini allows even the most demanding process to be visually drag-drop designed in minutes - decide who can set workflow state and when.
Gemini makes setting up your team or project dashboard simple so that everyone sees the numbers that matter.
Incoming tickets can result in new work — break down requests, bug reports into tasks and link up so customers can see the progress.
Lack of communication kills projects faster than anything else. Gemini allows people to subscribe for email alerts, daily digest and subscribe other co-workers. No more 'nobody told me' meetings.
How about delivering that key report every Monday morning at 9am, without doing anything? Gemini will automatically deliver any number of reports to any users or groups.
Cloud pricing starts from just $10 per user per month.
Self-host perpetual pricing starts from just $850 for 10 users.
