Gemini's Issue Tracking removes the need to micro-manage the processing of issues and communication around them. You control what information is captured, the workflow and notifications.
Bugs are natural part of software development, Gemini Bug Tracking helps you track, manage and resolve them faster. Integrated Testing allows you to make sure that those bugs won't come back.
Agile & Scrum
SCRUM, Kanban or whatever agile methodology you use Gemini has it all. Powerful sprint progress reports allows you to make sure that you will not miss your due date and upset your customers.
Help Desk Ticketing
With Gemini your help desk function is fully integrated with the rest of your organization so that the management of problems is no longer a problem for you. Get everyone on the same page.
ITIL & Service Desk
Not every customer is the same. Gemini ITIL & Service Desk enables you to define different levels of customer treatment so you can meet your obligations and focus on what matters right now.
Plan, collaborate and prioritize project work easily using Gemini's project tracking. Track unlimited projects without the need to jump between different project pages. Get reports delivered to your inbox.
Gemini Testing is nimble so that anyone and everyone can use it. Run Test Plans and link Test Cases to issues to any item. Raise bugs from tests and get full Traceability Reporting.
We all need to capture and track our requirements, Gemini allows you to do that easily. Customize your capture screens to suit your needs and add the requirement's tasks to it.