Gemini v6.8.5 - Canned Comments & Descriptions, SLA Breach Date, Organization Security Enhancements, New Portal User Restrictions, and Bug Fixes.
14th August 2018
What's New
What Else
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iPhone users can now use the new Countersoft Gemini iOS app. Search for "Countersoft Gemini" on the App Store.
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We have released a new Countersoft Gemini Andriod app. Search for "Countersoft Gemini 6" on the Google play Store.
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You can now see when a ticket's breach date is expected.
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24 x 7 SLA can now have a calendar associated with it to specify non-working days.
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The rich text editor can now be maximized to cover the full page.
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We have added Auth0 as an authentication provider.
Partner Developments
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A GDPR application to obfuscate or delete customer data in the Gemini database.
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An archive utility that archives and restores data in the Gemini database by data sets (6.7.1 upwards only).
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A Cloud Synch utility that allows hosted customers to maintain users from their in-house AD, avoiding manual duplication of user maintenance.
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Extended integrations into Salesforce (powered by FormTitan).
Upgrade Now
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With over 40 enhancements, tweaks, usability improvements and bug fixes, this release is a recommended upgrade.
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Download the latest Gemini product release.
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View the complete Change Log in our Gemini instance.
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Browse the documentation.