Gemini v6.6 - Canned Responses, Search & Reporting Improvements, Enhanced Rules and Actions, and more.
9th September 2015
What's New
What's Changed
-
added to the list of data attributes that can be exported to Excel.
-
SLA status changes are now logged in the transaction history.
-
Rules and Action can now be triggered by logged and remaining time.
-
You can now add followers using Rules & Actions.
-
When sharing a workspace you can now allow other users to sequence its items.
Upgrade Now
-
With nearly 60 enhancements, tweaks and usability improvements, this release is a recommended upgrade.
-
Download the latest Gemini product release.
-
View the complete Change Log in our Gemini instance.
-
Browse the documentation.