Gemini v6.6 - Canned Responses, Search & Reporting Improvements, Enhanced Rules and Actions, and more.
9th September 2015
added to the list of data attributes that can be exported to Excel.
SLA status changes are now logged in the transaction history.
Rules and Action can now be triggered by logged and remaining time.
You can now add followers using Rules & Actions.
When sharing a workspace you can now allow other users to sequence its items.