Product News

Gemini v6.2.0 — SLA, Rules & Actions, Timesheet & QuickEntry Apps

Service Level Agreements

Gemini SLA support enables you to define different levels of customer treatment so you can meet your obligations and focus on what matters right now.

Rules & Action

Gemini provides a sophisticated rules engine to help you define complex conditional checks with actions to route communications and set or change data.

Timesheet App

Timesheet allows you to track your recorded time online.

QuickEntry App

Quick entry of Gemini items including hierarchical ordering.

Other Changes

• Roadmap & Changelog - Row highlighting works now for Roadmap and Changelog
• Portal Users - Portal user permissions have been fine-tuned
• Inline Editing - “Inline Edit” for Item-Repeat was added