News & Updates

Latest company news and the low-down on our famous monthly product update cycle

Gemini v6.2.2 - Slack Integration & Active Directory Enhancements

25th July 2014

What's New

Custom Field Rules & Action Triggers

You can now use custom fields to trigger rules and actions.

Custom Fields in rules and actions

Active Directory User Attribute Mappings

Map user-level attributes from Active Directory to Gemini custom fields. See those values when viewing tickets.

Active Directory attribute mappings

Slack Integration

Gemini now integrates with the popular Slack team chat application.

Slack App

What's Changed

  • tick
    Primary key support for custom field lookup tables
  • tick
    Improved connection timeouts for SMTP
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    Read emails now processed from Microsoft Exchange
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    Item dependency selection and removal improvements
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    Resolved sporadic workspace disappearance issue

Upgrade Now

  • With more than 30 enhancements, tweaks and usability improvements, this release is a recommended upgrade.
  • Download the latest Gemini product release.
  • View the complete Change Log in our Gemini instance.
  • Dependenceis now only shown to users who are allowed to view it
  • Browse the documentation.
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  • Turn down the noise from email and high maintenance models so you can think and work in peace.

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