News & Updates

Latest company news and the low-down on our product update cycle

Gemini v6.2.2 - Slack Integration & Active Directory Enhancements

25th July 2014

What's New

Custom Field Rules & Action Triggers

You can now use custom fields to trigger rules and actions.

Custom Fields in rules and actions

Active Directory User Attribute Mappings

Map user-level attributes from Active Directory to Gemini custom fields. See those values when viewing tickets.

Active Directory attribute mappings

Slack Integration

Gemini now integrates with the popular Slack team chat application.

Slack App

What's Changed

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    Primary key support for custom field lookup tables
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    Improved connection timeouts for SMTP
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    Read emails now processed from Microsoft Exchange
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    Item dependency selection and removal improvements
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    Resolved sporadic workspace disappearance issue

Upgrade Now

  • With more than 30 enhancements, tweaks and usability improvements, this release is a recommended upgrade.
  • Download the latest Gemini product release.
  • View the complete Change Log in our Gemini instance.
  • Dependenceis now only shown to users who are allowed to view it
  • Browse the documentation.

Our People & Process Mission

Centralize Know-how & Intel

  • Focus the right minds with the right intel on the right subject so you can achieve the impossible.

Take The Pain From Mundane

  • Automate the hell out of routine so you stay focused on your day job and go home on time.

Channel Noise & Interruptions

  • Turn down the noise from email and high maintenance models so you can think and work in peace.

Care For Your Stakeholders

  • Build bridges that manage the different flows so you don’t get snarled up in stakeholder traffic.