News & Updates

Latest company news and the low-down on our product update cycle

Gemini v7.1.0 - OAuth for Microsoft Office 365 and Customer Self Service.

8 May 2021

You can now authenticate Office 365 mailboxes using OAuth. Customers can close their ticket without having to log in.

Gemini v7.0.0 - New UI, Better Navigation and Item Pinning.

03 July 2020

The Grid and View Item pages have been given a complete overhaul, and we have added a key piece of functionality to make tracking work easier for users.

Gemini v6.10.0 - Multi Language Email Alert Templates and Email Reply Improvements.

15 November 2019

Gemini 6.10.0 is a release around multi language and email reply improvements.

Gemini v6.9.2 - .NET 4.7.2 & SLA in Mobile Apps.

01 April 2019

Gemini 6.9.2 is mainly an upgrade to the latest .NET Framework, 4.7.2. We have also made improvements for administrators in the system log area. A new release of our mobile apps is out too.

Gemini v6.9.1 - Rich Text Editor Refresh and an API Fix.

15 January 2019

Gemini 6.9.1 is a minor release to address a couple of issues found in 6.9.0. Now users don't need to perform "hard" browser refresh to use the new rich text editor. Also a bug when creating an item with a parent via the API has been fixed.

Gemini v6.9.0 - Workspace Management, User-definable External Links and Rich Text Editor Upgrade.

21 December 2018

Gemini 6.9.0 offers administrators more control over Workspaces, including the ability to create Workspace-style links to external pages. We have also upgraded the rich text editor to the latest version in preparation for further enhancements in future releases.

Gemini v6.8.5 - Canned Responses, SLA & Organization Security Enhancements and New Portal User Restrictions.

17 August 2018

Gemini 6.8.5 gives more control to administrators - more control over Portal Users, reusable comments and descriptions, controlled access by organization membership, new iPhone and Android apps, and selected apps from our partners.

Gemini v6.8.1 - Project Management Improvements, ADFS Integration, New UI for Taxonomy and Translations.

24 April 2016

Project Managers get control over project resources, Gemini supports ADFS for Azure deployments, and no more manual editing of Resource XML files.

Gemini v6.7.1 - Ticketing Enhancements, Merge Users, Workflow Improvements and Bug Fixes

4th March 2016

Specify default "Reply From" for each project. See the full name of the user who has send the email in the ticket.

Gemini v6.7 - Report Permissions, Search Improvements, New Android App, Expanded Rules and Actions, and more

21st December 2015

Specify per report which groups are allowed to view and execute it. A new Gemini Android app has been released to support help desk.

Gemini v6.6 - Canned Responses, Search & Reporting Improvements, Enhanced Rules and Actions, and more

9th September 2015

Create pre-defined responses to tickets with the ability to customize the response per ticket.

Gemini v6.5 - Merge Tickets, Switch SLA, Rules and Actions Enhancements

7th May 2015

Merge multiple tickets into a single ticket and escalate SLA.

Gemini v6.4.2 - Read Only Permission, Reporting Enhancements and Bug Fixes

11th February 2015

Restrict users to have read only access to your projects by assigning the new "Read Only" permission.

Gemini v6.4.1 - Bitbucket Integration and Organizations API

19th December 2014

Associate your Bitbucket code commits with Gemini items and perform code review when viewing the item in Gemini.

Gemini v6.4.0 - Introducing Organizations, Administrator Change Log and Security Audit

2nd December 2014

Users within an organization can now view each others tickets. Administrators can easily see who has changed any setting in Gemini.

Gemini v6.3.0 - Performance Improvements & Individual Follower Notifications

29th September 2014

Users can now configure their followers notifications to be sent once per item.

Gemini v6.2.2 - Slack Integration & Active Directory Enhancements

25th July 2014

Rules and actions can be triggered from custom fields, AD user attributes can be imported and Slack integration!

Gemini v6.2.1 - Rules/Actions Improvements and Re-vamped Checklist App

20th June 2014

Customize the checklist app per template.

Gemini v6.2 - SLA, Rules & Actions, Timesheet and QuickEntry Apps

30th April 2014

Introducing SLA, Rules & Actions, Timesheet and QuickEntry Apps.

Gemini v6.1 - New App Framework and more

1st March 2014

Introducing the new App framework, DocStore, Roadmap and Changelog apps.

Gemini v6.0 - Workspaces, Team Chat, Metrics Dashboard, Side Bar & more

18th December 2013

Introducing Workspaces, filter everywhere, team chat, metrics dashboard, Side Bar and more.

Gemini v5.4.3 - Custom Fields, Sentry, Android App

16th September 2013

New auto-complete custom fields, Sentry test management enhancements and new Android mobile app.

Gemini v5.4.2 - It's all about Agile

12th August 2013

See the new Burndown, Burn-up and Velocity charts with instant filter supporting multi-release roll-ups.

Gemini v5.4.1 - App-Nav Scrolling, TFS, AS, Breeze Improvements

12th July 2013

This is a maintenance release providing several enhancements.

Introducing v5.4 - Grid Split View, New Item View + WYSIWYG

3rd July 2013

Another month and we have another Gemini release for you! This release brings the all new split grid view, upgraded WYSIWYG editor and re-vamped view item page.

5.3 Release: - Instant Search 2.0, Inline Editing Everywhere, Cool Cards ++

13th June 2013

Building upon the success on 5.2, the latest release brings even more killer capabilities that you'll just love.

5.2 Release: - Introducing The New Look Gemini

24th May 2013

The best Gemini experience has just shipped in the 5.2 release - less than 3 weeks since the 5.1.9 release!

All new App-Nav, Scheduled Reports, Email Alert Change Logs ++

10th May 2013

Introducing scheduled reporting, user and group sharing, email alerts with embedded change logs and more.

Maintenance release!

23rd April 2013

The 5.1.8 release brings a number of key improvements.

Introducing SharePoint, Visual Studio and TFS Connectors + Stop-watch Time Recording!

22nd March 2013

Looking to get more out of your SharePoint and TFS tooling? Gemini 5.1.7 brings all new connectors and Gemini Desktop and Visual Studio support.

Cascading Custom Fields (and more)

9th January 2013

The 5.1.5 release introduces cascading custom fields so you can build wizard-like data capture screens. This release also provides over 30 enhancements and fixes - see the full change log.

Gemini Integrates with Geckoboard

14th December 2012

Looking for a snazzy wallboard, dashboard view of all your key Gemini data? Check out the new Geckoboard integration with Gemini and build your own Mission Control in less than 30 minutes.

Introducing Saucery: Code Review For TFS, GitHub and Subversion

29th November 2012

The 5.1.4 release brings code review right inside your browser for TFS, GitHub and Subversion. Take a test drive see how your co-workers can leave feedback on any line of code.

Our People & Process Mission

Centralize Know-how & Intel

  • Focus the right minds with the right intel on the right subject so you can achieve the impossible.

Take The Pain From Mundane

  • Automate the hell out of routine so you stay focused on your day job and go home on time.

Channel Noise & Interruptions

  • Turn down the noise from email and high maintenance models so you can think and work in peace.

Care For Your Stakeholders

  • Build bridges that manage the different flows so you don’t get snarled up in stakeholder traffic.