Enterprise Work Management Guides

Free best practice guides covering a cross-section of people, process and workflow

Getting Productive With Team Workspaces Guide
Capture requirements, track progress and collaborate in private or shared workspaces - even scheduled reporting
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Ticketing and Service Desk Field Guide
Combining ticketing with issue tracking kills the conundrum of supporting the business and shielding the delivery team
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Essential Bug and Issue Tracking Guide
Flexible data capture, custom fields, customizable workflow, auto notifications and quick-start templates
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Painless Time Management Guide
Combine time tracking with streamlined workflow processes to maximize efficiency of the IT-business
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Nimble Test Management Guide
Complete test management so that testers can associate their work with development activity and incidents
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Basics of Going Scrum Guide
Your agile processes any way you like them and what to expect from a agile planning environment
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Custom Reports Guide
How to build custom reports in Gemini to get the information you need the way you and your stakeholders need it
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Essence of an Agile Planning Board Guide
Planning boards for visual task management - lane limits, card limits, dual axes and dynamic rows
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Mastering Rules and Actions Guide
Leveraging a rules engine to help you define complex conditional checks with actions, routing and data manipulation
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Taming Service Level Agreements Guide
Why and how to define different levels of customer treatment so you can meet your obligations and focus on what matters
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Making Workflow Work for You Guide
How to control and manage status transitions of any process, regardless of complexity or team mix
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Going ITIL Guide
Automate all inbound and outbound communication so that every stakeholder is part of the feedback loop
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High Availability Guide
Scale up and run Gemini in a cluster to make sure that the web app is always available
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Develop Event Apps Guide
Gemini allows you to execute your own code when an operation such as create, edit, update or delete happens
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Develop API Apps Guide
Gemini allows you to extend its API by adding your own RESTful API endpoints to achieve your goals
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Develop Full Page Apps Guide
Create your own views of the data in Gemini to show what matters to you and secure it by user groups
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Develop Timer Apps Guide
Run your code at specific intervals. So you can synchronize data with other system and check data in Gemini
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Develop Timer Apps Guide
Show your own data within a Gemini item. Now integrations with other systems becomes a breeze
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