Gemini tracks everything that matters so you don't have to
The #1 On-Premise Ticketing and Tracking System
- In-built SLA
- Email to Ticket Conversion
- Full Help Desk Capabilities
- Outbound Replies and Notifications
- Automated Scheduled Reports
- RESTful API
- Web Hooks
- Key Integrations
- Open Source Apps
Rapid implementation · Microsoft integrations · Express & Enterprise
“The ease of use and level of functionality is exceptional; our operations teams would be lost without it. Gemini far exceeds anything else on the market.”
“Gemini software has made logging issues, tracking their status and finding them simple. It was ready in no time and provides the complete solution our company needs.”
“We grew up with Gemini and it always served us well. Countersoft is clearly committed to serving customers and that shows in the quality and richness of the product.”
Capture requirements, track progress and collaborate in private or shared workspaces. Control scope, visibility and sharing of work.
Combining Agile Ticketing with Issue Tracking kills the conundrum of supporting the business and shielding the delivery team from stakeholder noise.
Flexible data capture, custom fields, customizable workflow, auto notifications and quick start templates to make bug and issue tracking simple.