Helpdesk Ticketing and Issue Tracking

Your servers, your security, your control

Deploy on-cloud or on-pemise for 10 to 100,000 users

Take 5 minutes to download & install
Over 8,000 organizations rely on Gemini for centralized workflow, automated comms & reporting
Customers
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“The ease of use and level of functionality is exceptional; our operations teams would be lost without it. Gemini far exceeds anything else on the market.”

MintTwist

“Gemini software has made logging issues, tracking their status and finding them simple. It was ready in no time and provides the complete solution our company needs.”

Alchemy Software

“We grew up with Gemini and it always served us well. Countersoft is clearly committed to serving customers and that shows in the quality and richness of the product.”

DotNetNuke
“ The Biodiversity Heritage Library has over 33 million pages and counting... ”
Case Study
Read the Biodiversity Heritage Library white paper and see how Gemini helps to manage their vast content library
Biodiversity Heritage Library
Easy Customization - Open Source Components, App Framework for Extensions & Comprehensive API
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Email Notification Engine
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Quick Entry
UI
User Created Alert
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Gemini scales for every size of team, project or enterprise
Gemini Express
$10
user / month
  • Instant cloud-based access
  • Apps and Integrations pre-loaded
  • Monthly billing, cancel anytime
Go Express
OR
Gemini Enterprise
$850
10 user starter pack
  • Install Gemini on your server
  • Unlimited flexibility and total control
  • Optional source code licensing
Go Enterprise

Our People & Process Mission

Centralize Know-how & Intel

  • Focus the right minds with the right intel on the right subject so you can achieve the impossible.

Take The Pain From Mundane

  • Automate the hell out of routine so you stay focused on your day job and go home on time.

Channel Noise & Interruptions

  • Turn down the noise from email and high maintenance models so you can think and work in peace.

Care For Your Stakeholders

  • Build bridges that manage the different flows so you don’t get snarled up in stakeholder traffic.