Versatile Issue Tracking
Manage any Project
Handle any Process
+ Microsoft Integrations
Emails-to-Enquiries
Automated SLA control
Personalised responses
Built for Enterprises
Forums on steroids
Community knowledgebase
Patent pending "reply with"
Context-aware searches


Our products are used by start-ups, SMEs, Fortune 2000 enterprises, government departments, educational bodies, not-for-profits and charities around the globe. We support Open Source projects with free licenses to help them flourish.


We founded the company because of our conviction that we should strive to improve communication around projects, people and processes with high quality software that represents continually progressive thinking. We look to solve today’s problems with tomorrow’s technology.


We actively promote methods and tools that allow teams to coordinate, balance contributions, derive insight, create mutual support and exploit talent, so that whatever they do, they do to the best of their abilities.



Harvey KandolaFollow my blog and you can reach me via "harvey.kandola at countersoft.com"
Saar CohenYou can reach me on
"saar at countersoft.com"
Dele SikuadeYou can reach me on
"dele at countersoft.com"